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1
out of 5
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hotel has no idea who it is catering to.,
October 14, 2009
By doctor925
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"definitely the black sheep of the mgm/mirage group of hotels/casinos. reservation and check-in experience was decent, but pretty much downhill from there. adults will not appreciate all the kids running around, and families with kids will not appreciate the stripper like dancers on the tables on the ground floor. NOT a place for kids unless you want your kids learning how to play beer pong.
We went with our kids and looked forward to the pool with slides and the arcade/midway downstairs. the kids pool was only open one day out of three. the midway area was despicable with broken games and the staff, who were few, were indifferent and obviously did not enjoy their jobs.
if you go for the gambling, definitely go somewhere else. it was the first time in years that i was treated like dirt by a "VIP" host who obviously needed lessons in customer service and appreciation.
we stayed in tower 2, "renovated" means they put a widescreen tv in the room. the shower barely worked.
would not recommend excalibur to anyone considering all the alternatives that are available."
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