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User Rating 2 out of 5 2 out of 5
(1 review)


Overall Rating: 2 out of 5 2 out of 5
NOT ergonomic, January 4, 2009
By mcgeeke

"Although this machine does make delicious hot chocolate, it is difficult to use. The control knob is very smooth and difficult to turn, making it nearly impossible to set accurately. It is also very difficult to turn it off quickly if it happens to overflow, which it did to us when we let it froth a bit too long. Also, the carafe is plastic and the whole thing feels cheap and flimsy. There must be a better product available for this price."

10 of 13 people found this review helpful.